Returns & Exchanges
At KIKAGoods, we want you to love your fashion finds, but if you are not completely satisfied, you can return or exchange eligible items within 30 days of delivery. All returned apparel must be in its original, unworn condition with tags attached to qualify for a full refund.
Initiate Your Request
Log into your KIKAGoods account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all labels, accessories, and promotional inserts are included to prevent damage during transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing