Frequently Asked Questions
Everything you need to know about your KIKAGoods shopping experience.
How long does shipping take for international orders?
Standard international shipping typically takes 7-15 business days, while express options can arrive within 3-5 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend measuring a similar garment you own to ensure the perfect fit.
Are your materials sustainably sourced?
KIKAGoods is committed to ethical fashion. We partner with certified manufacturers who prioritize eco-friendly materials and fair labor practices.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.